Call Centre & Customer Service
Our Dublin-based dedicated customer service and call centre specialises in medical diagnostic logistics and sales, ensuring that every query is addressed promptly and efficiently.
Working with customers in both Ireland and the United Kingdom, we are a point of contact for primary healthcare centers and laboratories, actively serving over 4,500 customers.
- Secure Data Handling: Prioritising patient confidentiality, we employ bespoke IT solutions and stringent data protection policies.
- Order Management: Our call centre facilitates precise order management, from taking orders to tracking deliveries, ensuring alignment with the specific requirements of each client.
- Trusted Partnerships With leading industry entities, ensuring our standards of quality and reliability remain high.
- Tailored Solutions: Adapting to the unique needs of each client, ensuring a tailored service experience.
